Steve Jobs Listened!

If you read my blog you know that about a week ago I wrote a letter to Steve Jobs about my iPhone and connectivity issues as well as unlocking the GPS. Many of you wished me luck on getting an answer....so many of you with little faith. He actually did better than politely sending a response to me...he actually improved most of the features that I requested.

The iPhone is now faster, developers will soon be releasing 100's of new applications, Apple developed a new service called Mobile Me (if you are already a .mac subscriber your subscription will be automatically upgraded), and the best of all they unlocked the GPS! Mobile me is push technology so that your phone, mail, and calender will stay in sync without the necessity of manually syncing! There are many other new features that come along with the 2.0 software update...if you are interested you should check it out on the Apple site.

I was going to write Steve a thank you letter...but then I read that to get the speed and GPS I'd have to buy a new iPhone...hmmm

Apple and iPhone

Well I am very frustrated with my iPhone and had to write a letter to Steve

Dear Steve Jobs,

I love Apple products. I have been a loyal Apple user since the Lisa. With that said my iPhone is driving me crazy! I live in the Phoenix metro area and I expect with a city of this size to have very few connectivity issues. I travel throughout the city for business and I am frustrated at the number of times that I have no cell phone access or internet access on the E network. Steve, you have to do something about this. AT&T has to do something about coverage. Where I live, I get one bar and in many cases, I need to be in just the right location in my home to get my iPhone to work.

We also off-road and were in Ruidoso, New Mexico recently, yes a small town, kind of, but we actually stayed in the city, in a cabin and just by accident I found one little corner of the cabin that allowed me cell phone access and sometimes I was even able to get my email. How about that! I don't expect to actually get good coverage when we are in the middle of the desert…an arroyo…or at 13,000 ft in snow, but many of my friends do with their phones and service provider. I shudder to think that we may have an emergency and have this wonderful piece of technology that won't be able to get help to us. (Hence a CB) Oh, and since we are on this topic…could you unlock the GPS?

Maybe AT&T should come up with a plan that I only pay for my service when I can actually access it? I'm sure my bill would be reduced by at least a third and that is being conservative!

Steve I can't tell people how wonderful the iPhone is. I can't suggest that they make the switch to the iPhone, since AT&T service coverage is non-existent! I love your ginchy iPhone, but I may have to switch back to a Blackberry….

…now I'm waiting for a reply